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Components

Inbox

Approve, decline or steer what an agent isn't sure about, with the trace one click away.

Inbound leads

1
Needs you.

Birchwood Logistics wants a quote

Decision

Reply to the intake form. I'd ask about budget before we pre-qualify.

Form, Tue 09:12 58% sure Intake agent

Missing: The budget range doesn't match the scope they described.

The agent's draft. Edit it before you send.

Contract workflow

Northwind Legal 1
Needs you.

Add a second signing workflow

Decision

Extend the scope of work with a vendor-contract workflow, as discussed on the call.

This moves the go-live and adds 18 hours to the plan.

Call, Mon 15:40 71% sure Call agent

Missing: Whether the extra workflow falls inside the current fee.

Onboarding

Acme Freight 2
Needs you.

Send the template mapping sheet to Acme

Action

Create a task and reply to Acme's counsel with the mapping sheet attached.

Email, Tue 10:05 86% sure Call agent

The agent's draft. Edit it before you send.

Agent working.

Renewal price for the envelope bundle

Decision Agent working

Offer 10% off the envelope bundle on renewal.

Call, Mon 11:20 64% sure Call agent
Agent is re-running with your note 0s

“No, keep the current envelope price and move the discount to year two.”

jk move a approve d decline s steer e edit draft u undo

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